New patients · TruSpine San Francisco
Everything you need before your first visit with our chiropractors and acupuncturists: what to expect, what to bring, insurance and payment, our policies and where to park. No referral needed.
What to expect
Seeing a chiropractor or acupuncturist for the first time can feel unfamiliar. Here's exactly what happens, so there are no surprises.
Book online or by phone. Jane, our scheduling system, emails you a link to your intake forms. Fill them out before you arrive.
We talk through your symptoms, health history and goals, then examine how you move to find the source of the problem.
We explain what we found and recommend a plan. When appropriate, you get your first treatment the same day.
You leave with simple stretches or exercises and a clear idea of what comes next.
Before you come
A little prep means more of your appointment is spent on care, not paperwork.
Insurance & payment
We work with many in-network and out-of-network plans. Call us at (415) 421-1115 before your first visit and we'll check your benefits for you.
If your plan is out-of-network, we can give you the paperwork you need to submit to your insurance for reimbursement.
Want to spread out the cost of care? Ask about our payment plans.
Please give at least 24 hours' notice to cancel or reschedule. Late cancellations and missed appointments are subject to a $65 fee.
Please call us. If you arrive 7 or more minutes late, we may need to reschedule so every patient gets their full appointment time.
Our chiropractors and acupuncturists are primary care providers. Book directly online or by phone.
Parking & directions
We have two clinics a few minutes apart. Your booking confirmation shows which one your appointment is at. Not sure? See our contact page or call us.
No. Our chiropractors and acupuncturists are primary care providers, so you can book directly without a referral.
We work with many in-network and out-of-network plans. Call us at (415) 421-1115 and we'll check your benefits before your first visit. For out-of-network plans, we can give you the paperwork to submit for reimbursement. Payment plans are also available.
Yes. We accept Health Savings Account (HSA) and Flexible Spending Account (FSA) cards, as well as cash, checks, credit and debit cards, Apple Pay and Google Pay.
A first chiropractic visit takes about 30 to 40 minutes. A first acupuncture visit is 60 minutes. Both include a history, an exam, a review of what we find and your first treatment when appropriate.
After you book online or by phone, our scheduling system (Jane) emails you a link to your intake forms. Completing them before your visit saves time and gives your provider more time with you.
A photo ID, your insurance card if you plan to seek reimbursement, any recent MRI or X-ray reports, and a list of your medications and supplements. Wear comfortable clothes you can move in.
Loose, comfortable clothing like athletic wear. For acupuncture or dry needling, choose clothes that roll up past your elbows and knees.
Please give us at least 24 hours' notice to cancel or reschedule. Late cancellations and missed appointments are subject to a $65 fee.
Please call us if you're running behind. If you arrive 7 or more minutes late, we may need to reschedule so we can give you, and the patients after you, the full time you deserve.
At 50 Francisco St, there is metered street parking in front of the building and a parking garage across the street. At 150 Lombard St, there is free 2-hour parking around the building, plus metered parking and a garage across the street.
Acupuncture and dry needling are at 150 Lombard St, Suite 2 (Telegraph Hill). Chiropractic, shockwave, spinal decompression, neuropathy treatment, medical weight loss, T-Shape 2 and all other services are at 50 Francisco St, Suite 257 (North Beach / North Waterfront). Your confirmation will include the address.
Both clinics are open Monday to Friday, 8:00am to 6:00pm, and closed on weekends.
Book online in a minute, or call and we'll help you choose the right provider and clinic.
